Of course, it wasn’t a total surprise. We notice the many positive guest ratings received over the last year and we were very pleased. But when TripAdvisor contacted us and informed us that the Arabella in Nauders was amongst the TOP 15 hotels in Austria in three categories for the Travellers' Choice Awards 2018, it really hit us - wow, dear guests and friends, many thanks! Thanks to your honest evaluation, the Arabella now shines on TripAdvisor amongst the TOP 3 hotels in Austria with the best "price-performance ratio," among the TOP 12 "family hotels in Austria" and among the TOP 14 "small hotels in Austria."
These awards are so special in the travel industry because they are based purely on the reviews and opinions of millions of travellers around the world. TripAdvisor has presented the Travellers’ Choice Awards since 2002 to the best of the best in service, quality and customer satisfaction. The spectrum ranges from hotels and other accommodations to travel destinations, sights and even brands and products. Every year, the winners of the Travellers' Choice Awards are selected based on feedback from TripAdvisor members. Companies that have received a Travellers' Choice Award are not only popular, but also extraordinary and are therefore frequently visited by travellers.