Legal
Notice

We process your data exclusively based on the legal regulations (GDPR, TKG 2003). This data protection notice informs you about the most important aspects of data processing within the scope of our website.

Contact Information Company Name: Arabella Retreat & Spa - Aparthotel Arabella Moritz GmbH & Co KG
Address: Nauders 355, 6543 Nauders in Tirol
Phone: +43 (0)5473 87480
Fax: +43 (0)5473 874008
Email: info@hotel-arabella.at
VAT ID: ATU71053879
Company Register: FN 453631f, Court Landeck
Member of WKÖ
Business Purpose: Hotel Industry
Professional Law & Trade Regulations: www.ris.bka.gv.at
Trade Authority: District Administration Landeck

Strategy, Implementation & Support: Christoph Moritz MSc, BSc Business Consulting
Website: www.christoph-moritz.com

Stealing ideas isn't fun. I gladly support five projects from strategy to marketing implementation. Contact me directly: letstalk@christoph-moritz.com

If you contact us via the form on the website or by email, the data you provide will be stored for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

Consumers have the option to address complaints to the EU Online Dispute Resolution platform: http://ec.europa.eu/odr. You can also send any complaints to the above email address.

Data Storage

Please note that for the purpose of a simpler shopping process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner within the framework of cookies, as well as the buyer's name, address, and credit card number.

In addition, the following data are also stored with us for the purpose of contract processing: name, address, email address, and, if applicable, phone number. The data you provide are necessary for contract fulfillment or for carrying out pre-contractual measures. Without these data, we cannot conclude the contract with you. Data is not transferred to third parties, except for the transfer of credit card data to the processing bank institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods, and to our tax advisor to fulfill our tax obligations.

After the shopping process is aborted, the data stored with us will be deleted. In the case of a contract conclusion, all data from the contractual relationship will be stored until the end of the fiscal retention period (7 years).

The data name, address, booking period, and apartment, as well as the purchase date, will be stored until the expiration of product liability (10 years). Data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.

Cookies

Our website uses cookies. These are small text files that are stored on your device using the browser. They do not harm your device.

We use cookies to make our offerings user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not want this, you can set your browser to inform you about the setting of cookies and allow this only in individual cases.

Disabling cookies may limit the functionality of our website.

Web Analysis

Our website uses features of the web analysis service Google Analytics, a web analysis service of Google Inc. ("Google"). Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated by this process is transferred to the provider's server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract for order data processing with the provider.

Your IP address is recorded, but immediately pseudonymized. This allows only a rough localization.

The relationship with the web analysis provider is based on standard contractual clauses/a decision on adequacy by the European Commission. Data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offerings and our web presence. Since the privacy of our users is important to us, user data is pseudonymized. The user data is stored for a period of 6 months.

Newsletter

You have the option to subscribe to our newsletter via our website. For this, we need your email address and your declaration that you agree to receive the newsletter.

Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm the subscription.

You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following email address: info@hotel-arabella.at. We will immediately delete your data in connection with the newsletter dispatch.